TRADE order confirmation winow is frozen.

I added my trades in TRADE before the market open and pressed submit in the Trade order confirmation window and nothing happens. The screen freezes and I need to use ctrl,alt,del to close. I tried several times. Restated my computer and same thing. I was not able to get my trades in for the open. Any ideas???

Derek

Could be a browser issue as we have not seen this problem - What browser / operating system are you using?

thanks
ted

Hi tedb, I use Windows 7 Home edition. I checked for updates and Windows seems to be all up to date. I will try TRADE again in a few minutes.

Thanks

Which browser - Internet Explorer? Do you have any popup / ad blocker extension?

ted

EDIT - confirmed it’s a bug using Internet Explorer - please use firefox/chrome for now - will post when we have a fix for IE

thanks

Still the same thing, my TRADE screen freezes when I hit send order. I’ll keep looking into it on my end. Could it be any of my Explorer settings? security settings?

Thanks

Derek

Tweaked the page a little and it stopped on my end - try refreshing your cache and see if you still have the problem

thanks
ted

Works fine now. Thanks again Ted for the quick response and repairs for these little bugs.

Derek.