TRADE: Accounts & Positions information incorrect

Hi,

I’m continuing to see problems with the Accounts & Positions page in TRADE - both the Position Value and Liquidation values reported are incorrect. I am also showing an invalid position in the Current Positions that doesn’t actually exist in my IB account.

Any thoughts on what’s going wrong here?

David

Do you have options in your real account ? Futures ? etc ? Please email us more precise details. Thanks

No options or futures. It’s long stocks only, some in USD, some in CAD. Base currency is CAD.

I went through my individual positions and all of them look to be ok except for the following entry:

USD 25000 83.65 $2,091,250.00 1095.15% $1.07 $675.45 0.03% CAD

I don’t have an actual position in USD at all (which appears to be an ETF).

If needed I can also send more details on the balances in my account via private email.

Marco is the above enough info to work with? If not where should I send further details?

David , sorry for delay. Should be able to investigate soon. Please note that TRADE positions are only used for safety checks , like making sure you have enough shares when selling. It should not affect submitting trades.

Thanks Marco!

There’s actually a second issue that I could also use your help on… one of my live portfolios is showing a -100% loss in the performance stats and is showing a flat graph even though it’s actually down by only about 6% since inception. I tried recalculating the statistics but that didn’t fix it. Trading stats all look normal. Any thoughts?

http://www.portfolio123.com/port_summary.jsp?portid=1205110

I think using a USA benchmark for a CAN universe is the cause (and vice versa). Using a benchmark from a different country seems to cause all sorts of issues. Once I switched your port to Canadian benchmark I was able to rebuild the equity curve.

We will have to enforce using the same country for the benchmark and the universe

Hmm I see - that’s strange since I have other CAD ports using the S&P 500 as a benchmark and I haven’t seen any problems with them.

I found that for a number of CAD ports that I get better performance when I use entry / exit rules on the S&P 500 as opposed to the TSX. I guess I could switch these over to use GetSeries(“$SP500”) instead of #bench if you put the restriction in effect.

It also had to do because the port was started on July 4. We’re trying to decide the best course of action with ports to better handle global stocks/ports/books. We may just disregard holidays and have port prices every day of the week, that way everything is the same.