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sgmd01
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Hi, Please fix this Thank you |
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sgmd01
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Thank you but it worked fine until earlier this week. I'm using Google Chrome. |
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aschiff
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Can you describe the behavior you are experiencing? Thanks! Aaron Portfolio123 Staff |
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sgmd01
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I log into the site using Google Chrome and click the stay logged in box. I finish using the site and come back a few hours later and am logged out. This started happening this week. Previously I could stay logged in for days or longer if I clicked the stay logged in box. |
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sgmd01
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Hi, This is still ongoing. Do you know when this will be fixed? Thank you |
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valmarv
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You will have to give us more details as we could not find a problem with it. 1. Do you have a bookmarked page that you use to access the website, if yes what's that? 2. If you log in with the "keep me logged in" checkbox checked and then close the browser (not just the tab) and reopen it, are you still logged in? Thanks! Marius Valeanu Portfolio123 Staff |
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sgmd01
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1. Do you have a bookmarked page that you use to access the website, if yes what's that? No I do not 2. If you log in with the "keep me logged in" checkbox checked and then close the browser (not just the tab) and reopen it, are you still logged in? No I am not. I have logged in using both microsoft edge and google chrome and I am kicked out of the site after a couple hours. |
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valmarv
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Regarding #2, I need to know if the "remember me" feature is working at all for you, so the test is to authenticate with the thing checked and then close the browser altogether once you're successfully authenticated, not hours away, and then reopen it and go to portfolio123.com to check if you're logged in automatically. Can you please run that test for me? Also, to rule out a local issue, can you please try this on a different machine as well? Marius Valeanu Portfolio123 Staff |
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sgmd01
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I logged in 2x using Firefox (previously used microsoft edge and google chrome) and clicked the stay logged in box. I immediately closed the browser then reopened it and the site kicked me out 2x. This is the only site that I cannot stay logged in on and the change occurred last week. Before last week I could stay logged in for weeks. I don't have another laptop When do you anticipate fixing this? |
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